Refund and Returns Policy

Cancellation/Refund Policy

Cancelling An Order?

Please Note: It may not be possible to cancel your order once it has been shipped.

If you need to cancel an order, and that order status is not still shipped, please leave a message via WhatsApp immediately at +91-7339311208. We are available all day from 06:00 IST till 21:00 IST.

If we are closed when you leave a message, but due to normal variations in shipping speed, your order may have moved out of a cancelable status by the time we get the message. If that is the case, it will not be possible to cancel your order, despite your timely notification of cancellation.

To avoid any trouble, please make sure you want everything in your cart before clicking ‘Place Order’.

Return Policy ?

NutsHouse Team trust in fulfilling and pleasing our customers. The products that we sell are undoubtedly the most excellent that customers can obtain at the cost. Food items are non-returnable. If the delivered products are damaged and couldn’t eatable, then send us the pictures as proof on the same day of receiving the product and our team will evaluate and will contact you by Phone / Email for further discussion.

Refund Policy ?

Once our return policy met, you will be requested to not use the product and keep it in its original condition along with its packing and tags. Once we pick up or get your returned item, we will do a complete quality check at our end. If the returned product passes our quality check, then we will credit the amount (Our Payment Provider charges will be deducted) as cashback/voucher or in your chosen choice. If you want to get a refund, then you will be requested to send us the required and requested details from your registered email address. The refund amount will be credited to your preferred account in 14 days’ time based on Bank availability.

Need help?

Contact us at {email} for questions related to refunds and returns.

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